我們的服務

体彩顶呱刮大奖全集 www.whwdc.tw 服務理念 Service Concept

※ 服務目標:“服務讓您感動!” Service target: “Make you to be touched”

※ 服務宗旨:“全心全意為您服務!” Service aim: “Your satisfaction is our business”

※ 服務標準:“追求完美、創造卓越” Service standard: “To be perfect, to be outstanding”

※ 服務作風:“迅速反應、立刻行動” Service attitude: “Quickly in response, promptly in action”

 

服務要點 Service Essentials

※ 卓越服務來自卓越的服務意識。

    Perfect service comes from the prepared service mind

※ 服務更多地來自經驗和態度,而非產品。

    Service comes more from the experience and attitude than from the products

※ 服務意識就是要認真地研究顧客的期望,然后給予滿足。

    Qualified service is to seriously study the expectation of customers' and then come up  with it.

※ 服務品質包括:作業正確、信用可靠、態度友善、有責任感。

    Service qualification includes: correct operation, reliable credit, friendly attitude, long  lasting responsibility

※ 服務好一個顧客的價值是無限的。

    It is priceless to serve a customer well

※ 優質服務是一條無形的紐帶。

    Qualified service is an invisible ties of friendship between the manufacture and customers

 

創造優質的服務,是中華企業網的宗旨,不僅要把優質的產品推到市場上,更要把優質的服務帶給客戶

Provide with perfect service is our company aim. We should not only introduce our qualified products into the market, but also deliver our best service to the consumer.

全國免費咨詢電話:800-820-2026 ,隨時接受咨詢和監督。

Domestic const-free telephone for consultancy—800-8202026 is a service hotline to offer advices and accept messes supervision.

24小時專人值班:隨時可為用戶提供調試、咨詢等服務,力求使用戶完全滿意。

Our staff that is on duty for 24 hours can provide customers with the service of testing, repairing, consulting, etc. to make them satisfied.

建立顧客檔案,實行產品跟蹤。

Make customer record in order to track the products

 

顧客服務信息處理流程的總體要求:

General points for carry out customer service regulation

※ 用戶反映的信息必須100%的記錄;

    Feedback information comes from the customers should be 100% recorded 

※ 記錄的信息必須100%的進行處理;

    The recorded information should be 100% valued

※ 必須使用戶得到100%的滿意; 

    Customer should be served till they are 100% satisfied with it

※ 處理情況必須保證100%的進行反饋。

    The solution for the customers' complaint should be found and 100% delivered back to them


此外,我們的負載流量平衡系統、SSL加密傳輸設備也日夜不停地為客戶服務著。